![]() It seems there is a bug with the lock screen going. However, if I remote from my Android to my Mac, I am able to type in the password, and then on my Windows machine, I can see my Mac desktop. If I remote in from my Windows to Mac, I get the black screen. Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. I am able to remote in from my Mac to Windows machines just fine. Curiously, moving the remote cursor moves the screen-shared cursor - but not vice-versa. ![]() The other direction connects, but the remote screen shows totally black except for the cursor. Screen Sharing from the iMac to the MacBookPro works as expected. If the Answer is helpful, please click "Accept Answer" and upvote it. My MacBookPro and my iMac are both running Big Sur. This contact information may change without notice Ive tried this on a number of Macs, both M1 and Intel and come across the same issue. ARD seems to connect, I can see the cursor, but the screen is black. Please Note: Microsoft provides third-party contact information to help you find technical support. Apple Remote Desktop on Monterey Im currently unable to use ARD on Macs running Monterey. How To Fix Black Screen While Using Remote Desktop Connection Please recall when our issue first happen, which update patches we installed recently may be cause current issue?Ģ.Can we run below command in command prompt(open as admin) on both local win10 and remote win10 then check if it can find and solve system file issue ?ĭism /online /cleanup-image /restorehealthģ.Do you check if other device(other local win10, Mac, android device) can remote access the destination PC successfully?Ĥ.If we do clean boot on local win10, when we remote access the remote pc, will the same issue happen?ĥ.If the issue persist, please check if below link can help you? 0.Could you please enter winver in command prompt on both local win10 computer and remote win10 then look the os version and os version number ?ġ.Can you enter below powershell command on both local win10 and remote win10 then look which update patches have been installed on your win10 recently?
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